Privacy Policy Lyme Cottage Industries

Lyme Cottage Industries is committed to protecting and respecting your privacy.

Lyme Cottage Industries will not under any circumstances share your data with a third party.
Lyme Cottage Industries does not carry out blanket mailings but may occasionally alert you to any
special offers that we feel you may be of interest to you.

Personal Data


Personal data is information which relates to a living individual who can be identified from that
information.
The legal basis for collection and use of your personal data is to:

  • Arrange and carry out services as agreed within your booking.

Lyme Cottage Industries will use your personal data to the extent necessary to:

  • Carry out your booking, including:
  • Contacting you when necessary in relation to your booking
  • Receive payment

Lyme Cottage Industries has taken appropriate measures to safeguard personal data under their
control against unauthorized access, unlawful or accidental destruction or accidental loss.


Data Storage

 

  • Your personal data will be stored electronically and password protected.
  • In a bookings diary kept in a secure place.

Your data will be retained whilst your booking is being arranged and has taken place. Thereafter,
unless otherwise agreed Lyme Cottage Industries may continue to hold your some of your personal
data for a further period of 6 years to ensure compliance with Company Law and HMRC Statutory
VAT reporting requirements.
Where there is no requirement to continue to hold your personal data Lyme Cottage Industries will
destroy it
Lyme Cottage Industries will not share your data with a third party any circumstance.


Right of Access


You have the right to obtain confirmation that your personal data is being processed by Lyme
Cottage Industries and what personal data is held.
You may make your request at any time and by any reasonable means (letter, telephone, e-mail)
although it is preferred that you make contact in writing, detailing the precise nature of your request
so that there can be no misunderstanding.
Further information is available from the Information Commissioners Office website on how to make
a request.
https://ico.org.uk/for-organisations/guide-to-data-protection/principle-6-rights/subject-access-
request/

Within 7 days of receiving your request, Lyme Cottage Industries will send you a written
acknowledgment noting when you can expect to receive a response.
Within 30 days of your request, Lyme Cottage Industries will provide you with the information that is
held in a structured, commonly used and machine-readable format except where Lyme Cottage
Industries have agreed with you that this would be impossible, or that it would involve undue
expense, in which case it may make the information available to you to view on a screen.

Right to Complain


If you believe that there is a problem with how Lyme Cottage Industries is collecting, holding and
processing your personal data you have the right to complain. Initially, you should address your
complaint to Penny Thompson who will respond to your complaint within 10 working days.
You also have the right to address your complaint to the Information Commissioners Office.
0303 123 1113
This email address is being protected from spambots. You need JavaScript enabled to view it.
https://ico.org.uk

Penny Thompson
Lyme Cottage Industries
Lyme Cottage
Burford
Shropshire
WR158HF
07855 964267


We value all of our customers greatly and respect their trust in providing us with their data for the
purposes of using our services. Thank you

Contact

If you would like to get in touch with us you can email on: This email address is being protected from spambots. You need JavaScript enabled to view it.

You can also call on 07855 964 267

Lyme Cottage Industries | Burford | Shropshire  | UK

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